When most of us are at home, you're tirelessly working round the clock to help keep us safe. We want to do our bit to help keep the NHS front-line on the road. We’ve got your back – wherever you are.
Please call the Vauxhall Assistance contact number 0800 197 2049 and quote ‘NHS Key Worker’
Please ensure you have to hand the following key details:
1. The vehicle’s make, model and registration number
2. The exact location of the vehicle – the road you are on or the nearest road junction
3. The number of the phone you are using
4. The cause of the breakdown, if you know it
During the initial contact the Vauxhall Assistance team will work with you to confirm any special requirements.
Roadside Assistance - Services not included
While Vauxhall Assistance aims to bring you peace-of-mind motoring, it only covers manufacturer-based or mechanical faults on your vehicle. The cost of any parts or specialist services required to complete a vehicle repair remain the customers responsibility as does any breakdownresulting from a fault that wehave previously attended where the original fault has not been properly repaired or youhave not followed our advice after a temporary repair. Onwards mobility is not covered after the initial recovery or taxi support to get you to the location of your work / home.
Who is covered?
All NHS staff driving their Vauxhall vehicle upon receipt at the roadside or home of their current NHS Care Identity Number (Smart Card) or Trust ID Badge to prove their eligibility to the program.
At Home Service
If your vehicle breaks down at home, we will bring our Roadside Assistance service to your doorstep. If your vehicle can’t be repaired, we will transport your vehicle to the nearest Vauxhall Authorised Repairer or Independent Motor Trader of your choice up to a maximum of 10 miles.